The Importance of Customer Reviews

According to the research findings of the Annual Bright Local Consumer Review Survey 2016 84% of people trust online reviews as much as a personal recommendation, and 90% of consumers read less than 10 reviews before forming an opinion about a business.

Well, the real estate industry has been relying on a form of reviews, personal referrals, for a very long time.  A large percentage of consumers will ask family, friends and co-workers to recommend agents to them.  

At the closing of each sale, our customers are provided with a Century 21 Satisfaction Survey to complete.  At the end of the survey, they have an opportunity to write a recommendation for their agent.  Please take a moment to read what our customers have to say about the service they received from our agent associates.  

We're proud of our entire staff for their dedication to truly serving the needs of their clients.  View Our Customer Reviews